Affordable broadband options available through social tariffs

A new Community Planning Partnership initiative is raising awareness of social broadband tariffs across the Scottish Borders.

Affordable broadband can help people stay connected with access essential services, keep in touch with family and friends, manage day-to-day tasks online and make the most of opportunities in an increasingly digital world.

These lower-cost broadband packages are for people receiving certain benefits, including Universal Credit and Pension Credit.

They are available to both new and existing customers, and there is no requirement to have an existing broadband contract in place before applying.

Benefits of social broadband tariffs

Depending on the provider and package selected, social tariffs can offer a number of advantages, including:

• Lower monthly costs than standard broadband packages
• Fast, unlimited broadband
• Little or no setup costs
• The ability to switch at little or no cost
• Fixed prices throughout the contract period
• No early termination fees
• Shorter contracts and greater flexibility

How to apply

Applying for a social broadband tariff is straightforward.

1. Check which providers offer social tariffs in your area. Major providers include BT, Sky, Virgin Media, Vodafone and Go Fibre.
2. If you do not currently have broadband, choose a provider and arrange installation.
3. If you need help accessing information or applying, support is available.

Where to get support

People looking for more information about social broadband tariffs can visit Ofcom, which provides guidance and additional information about available schemes.

Support and advice may also be available through Citizens Advice Bureau services, housing associations and local libraries.

Organisations and charities can share information using this leaflet. Please contact us if you would like printed copies to distribute.